Support

Product Documentation

Looking for in-depth details for a specific product? At the base of each product page, we have included a specifications flyer link, including standards, certifications, codes, sizes, and more.

Return Policy

For information regarding the eligibility and process for product returns, we encourage you to read our return policy. From there, our dedicated support team is here to help.

Common Questions

As part of our commitment to transparency, our support team has compiled some of the most common questions we receive. Before reaching out, we encourage you to read these FAQs.

Recurring Orders

For facilities with predictable product demands, our dedicated support team can help you set up recurring orders.

Order Modifications

Reach out to change an active order, including payment details, product quantities, delivery information, and more.

Order Problems

From payment issues to delivery damage, our support team is here to help correct any order issues you may have.

Return Inquiries

After reading our return policy, you can contact our support team for assistance with the return process.

Product Samples

For organizations seeking samples before placing a large or recurring order, we encourage you to reach out.

General Support

Flexibility is a cornerstone of our Clean Safety team. For all support inquiries not listed above, we are here to make things right.

Our Support Process

Our seamless support process is a key component of our 5-star rating. Here are the key aspects of our process.

Intake

Through our intake process, we quickly pair you with the proper department to handle your specific request.

Response

After assessing your needs, we reach out as expeditiously as possible to determine the best possible solution.

Resolution

Shortly after your initial outreach, we provide the answer or carry out the course of action your organization needs.